Contact Us
We'd Love to Hear From You
Whether you're weighing up which smart hub fits your home, need a hand setting up your new Rete devices, or something arrived and just isn't working right — we're here for it. No question is too small, and no issue is too tricky. Our team knows these products inside and out, and we genuinely enjoy helping you get your home running smoothly.
We read every message that comes in, and we reply to all of them within 24 hours on business days — often much sooner. Your feedback also shapes what we build next, so if you've got a suggestion, a feature request, or just a thought on how we can do better, please share it. Drop us a line at support@rete.com and let's get things sorted.
Ways to Reach Us
- Email: support@rete.com — our fastest and preferred way to help you
- Order & shipping questions: include your order number so we can jump in quickly
- Product & setup help: tell us your device model and what's happening, and we'll troubleshoot together
- Feedback & ideas: we're always listening and always improving